Turning the Tide on Violence
The webinar titled "Turning the Tide on Violence" addresses the rising issue of workplace violence against healthcare workers—who face a fivefold higher risk since the 2020 pandemic—by exploring how Atrium Health Wake Forest Baptist Medical Center implemented real-time location systems (RTLS) to enhance staff safety, morale, and retention, covering national trends, costs, Joint Commission alerts, RTLS functionality, implementation strategies, communication, data analysis, and resources for effective violence prevention.
Workplace violence against healthcare workers is a significant and growing concern. Healthcare workers are five times more likely to experience violence at work, and this trend has increased since the start of the 2020 pandemic. As healthcare systems seek new ways to protect staff and provide peace of mind, technologies such as real-time location systems (RTLS) are proving to be valuable tools for improving safety and staff morale.
Dr. Deb Harding, DNP, RN, Vice President and Region Chief Nurse Executive at Atrium Health Wake Forest Baptist Medical Center, and Mary Jagim, MSN, RN, CEN, Principal Consultant at CenTrak, discuss how Wake Forest implemented RTLS to create a safer and more supportive workplace.
Participants in this webinar will be able to identify:
- National statistical trends regarding workplace violence in healthcare
- The impact of workplace violence on recruitment and retention
- Potential costs associated with staff injuries resulting from violence
- The Joint Commission Sentinel Event Alerts
- How RTLS for staff duress functions
- The importance of clinical-grade locating for staff safety
- Steps for successful RTLS implementation
- Strategies for communications, messaging, and staff education
- Approaches to documentation and data analysis to understand trends, outcomes, and ROI
- Additional resources for success
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