Healthcare Staff Duress System: RTLS for Staff Protection
CenTrak's Healthcare Staff Duress System uses BLE-based real-time location technology and wireless call-enabled safety badges to provide clinical-grade precision in quickly and discreetly summoning help during workplace violence incidents, ensuring immediate alert notifications with accurate location data, meeting Joint Commission standards, enhancing staff safety, improving response times, and enabling detailed reporting for proactive violence prevention and improved hospital safety and morale.
Healthcare Staff Duress Solution
From BLE-based locating to clinical-grade precision, protect your staff with a scalable and reliable RTLS safety solution. Empower your team to respond faster and feel safer, while meeting Joint Commission Standards for monitoring and reporting.
The Challenge of Workplace Violence in Healthcare
A healthcare worker is assaulted every 30 minutes, but workplace violence should never be part of the job. When a staff member needs assistance or faces a safety threat, they can quickly and discreetly summon help from wherever they are. CenTrak's real-time location technology, coupled with secure software applications, provides real-time map views, immediate alert notifications, and continuous location updates during a duress event.
Importance of Accurate Information
The Joint Commission states that exposure to workplace violence can impair effective patient care and lead to psychological distress, job dissatisfaction, absenteeism, high turnover, and higher costs. During a staff duress event, it is crucial that the alert is immediately received by the system and the most current location information is displayed, ensuring no time is wasted dispatching help to the wrong place.
Proactive and Reliable Staff Safety Solution
Staff safety badges are equipped with wireless call functionality that discreetly summons help. During an emergency, staff simply press on their badge and the application instantly communicates the identity of the staff member and the precise location of the emergency. CenTrak’s robust reporting tools provide detailed visibility into individual events and hospital-wide trends, helping teams identify risk patterns, improve safety protocols, and take a more proactive approach to workplace violence prevention.
Proven Results
This isn't just another administrative protocol to follow. The system's proven results are a game-changer for hospital safety and staff morale.
Key Features
Staff Safety Solution at the Push of a Button
CenTrak’s Staff Duress & Panic Alerting Solution enables you to effectively deescalate conflict, avoiding harm to staff and patients. Preventing staff injury also reduces the number of lost work days and associated cost of wages – facilitating system ROI.
Scalable Location
Flexible BLE technology enables rapid, cost-effective deployment hospital-wide, or leverage new and existing clinical-grade infrastructure in high-risk areas.
System Performance
Advanced system supervision ensures the application receives critical location data. Staff badges are equipped with long-lasting batteries for enhanced reliability.
Safe Technology
Technology proven to be safe and effective, designed to operate in a healthcare environment and avoid any potential system or device interference issues.
Reliable Network
CenTrak delivers unmatched system reliability and network communication speeds, including immediate acknowledgment from the device that help is on the way.
Advanced RTLS for Staff Safety
BLE Multi-Mode Staff Badge
Put your staff badges to work with functionality designed to keep everyone safe. Help is just a discrete button press away.
- Compatible with BLE and CenTrak's Clinical-Grade networks using Gen2IR, LF, and UHF communications.
- Shape and size of a standard hospital-issued badge; card retention features hold ID card in front of badge.
- IP67 liquid and dust resistant; resilient to harsh cleaning chemicals including bleach.
- Multiple options for user indication including real-time visualization of remaining battery life and system acknowledgment of a duress alert.
- Long battery life with swappable battery packs and self-test capabilities prior to each shift.
- International safety compliance including FCC, IC, CE.
The staff badge is also used for:
- Nurse Call Automation
- Hand Hygiene Monitoring
- Contact Tracing
- Clinical Workflow
Real-Time Data & Historical Reports
CenTrak's staff duress application provides real-time map views, as well as a list view of alert activity. When an alarm is active, the map will display a focused view of the staff member's current location. Robust data collection also helps to meet Joint Commission Standards for preventing workplace violence by providing visibility into trends, patterns, and the effectiveness of your violence prevention programs.
Scalable Location Technology
CenTrak’s multi-mode RTLS technology stack, including BLE, Gen2IR™, LF, UHF, and Wi-Fi, lets you choose the best solution tailored to your facility’s coverage needs and configurations. Patented BLE solutions deliver enhanced location precision and reliability while enabling quick, cost-effective deployment. For precise room- and sub-room-level visibility, patented Gen2IR devices use Monitors and Virtual Walls to transmit unique location IDs without line-of-sight restrictions.
Robust Integrations
CenTrak's staff duress alarm system integrates with traditional security platforms, video management systems, access control, mass notification systems, clinical communication devices, and other third-party healthcare technology platforms. Seamless connectivity to both existing and new applications including nurse call, staff scheduling systems for tag assignment, electronic health records, and hand hygiene compliance monitoring tools.
With the industry’s most scalable and robust Real-Time Location System (RTLS), CenTrak has helped over 2,000 world-class healthcare facilities increase productivity, streamline workflows, drive higher patient and staff satisfaction, and reduce costs.
Related
Strategies for Building an Effective Staff Safety Program in Your Hospital
The webinar presents practical, data-driven strategies and innovative RTLS solutions, including a live demo of CenTrak's staff duress application, to help hospitals enhance staff safety amid workforce shortages and violence, while ensuring compliance with Joint Commission Standards through trend analysis and effective violence prevention programs.
Q&A with Mary Jagim: Data-Driven Consultant | Centrak
Mary Jagim, a nurse with over 25 years of experience primarily in emergency departments, shares her lifelong dedication to healthcare, insights on supporting clinical staff amid rising workplace violence, and her passion for diverse patient care and healthcare technology advancements.
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The article highlights the escalating violence against healthcare workers amid the pandemic, emphasizing that such threats contribute to burnout and staffing shortages, and discusses The Joint Commission's updated workplace violence standards requiring hospitals to monitor, report, and analyze safety incidents to protect healthcare staff and ensure effective patient care.
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The webinar titled "Turning the Tide on Violence" addresses the rising issue of workplace violence against healthcare workers—who face a fivefold higher risk since the 2020 pandemic—by exploring how Atrium Health Wake Forest Baptist Medical Center implemented real-time location systems (RTLS) to enhance staff safety, morale, and retention, covering national trends, costs, Joint Commission alerts, RTLS functionality, implementation strategies, communication, data analysis, and resources for effective violence prevention.