Request Access to CenTrak Accounts
To request access to CenTrak’s Support Portal and Knowledge Center, users must complete a form providing their first and last name, company name, email, and optionally comments, while requests for Connect Pulse, the RMA Portal, or other applications must be submitted through the Support Portal itself.
Complete the form below to request access to CenTrak’s Support Portal and Knowledge Center.
Requests for Connect Pulse, the RMA Portal, or other applications must be submitted through the Support Portal.
If you need assistance accessing the Support Portal, please complete this form.
Required Information:
- First Name
- Last Name
- Company Name
- Comments (Optional): Please provide any additional notes (e.g., password reset, expired account, etc.)
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What Is RTLS?
Real-Time Location Systems (RTLS) in healthcare use IoT technologies like infrared, RFID, Wi-Fi, and BLE to track and manage the real-time location of patients, staff, and equipment within medical facilities, improving workflow efficiency, safety, and quality of care by providing precise location data through badges or sensors communicating with location servers and software dashboards.
CenTrak Receives Top 2016 KLAS Rating for Real-Time Location Systems
In the 2016 KLAS Real-Time Location Systems report, CenTrak was recognized as the top-rated RTLS hardware vendor, receiving the highest Overall Performance Score for its scalable Clinical-Grade Locating™ platform that supports all seven surveyed use cases—including asset tracking, staff locating, and patient flow management—while also earning the highest rating for proactive service and praised for its integration capabilities with nurse call systems and EMRs.
Blood Bank Monitoring
CenTrak's Blood Bank Environmental Monitoring solution uses wireless LCD sensors and real-time alerts to automatically track and maintain optimal temperature, humidity, and air pressure conditions in blood storage and transport, ensuring compliance with AABB standards, preventing contamination and spoilage, enhancing patient safety, reducing product loss, and improving staff efficiency through automated reporting and NIST-certified accuracy.
Healthcare's Premier Pharmacy Environmental Monitoring Tool
CenTrak's automated pharmacy environmental monitoring solution uses wireless sensors and robust software to continuously track temperature and humidity of critical medications, providing real-time alerts to prevent human error, ensure regulatory compliance, protect patient safety, reduce costly product loss, and improve staff efficiency.
Healthcare's Leading Vaccine Environmental Monitoring Tool
CenTrak offers a wireless, automated temperature and environmental monitoring system with real-time alerts that ensures vaccines, including temperature-sensitive ones like COVID-19 vaccines, are stored safely and compliantly, preventing costly losses and protecting patient health by replacing inefficient and error-prone manual logging methods.
The Reality Of Person Centered Care
The article discusses how Real-Time Location Systems (RTLS), developed by CenTrak and implemented in senior living communities like the Homeplace of Henderson, enhance person-centered care by enabling timely responses to residents' needs, improving safety, and encouraging social engagement to promote healthier aging in place.