Knowledge Center Access Request
The CenTrak Knowledge Center, accessible only to active customers and partners, requires users requesting access to submit their first and last names, company name, email, request reason (new account, expired account, or forgot password), and optionally facility name, a message, and newsletter subscription.
CenTrak's Knowledge Center is available exclusively to active customers and partners. If you are a current customer seeking technical support, please visit www.centrak.com/support.
To request access, provide the following information:
- First Name (required)
- Last Name (required)
- Company Name (required)
- Facility Name (if part of a healthcare network)
- Email (required)
- Request Reason (required):
- New Account
- Expired Account
- Forgot Password
- Message (optional)
- Option to subscribe to CenTrak's newsletter
Related
RTLS KLAS Category Leader for Second Consecutive Year
CenTrak has been named the Real-Time Location Systems (RTLS) Category Leader by healthcare IT data firm KLAS Research for the second consecutive year, recognizing its superior IoT-based Enterprise Location Services that enhance healthcare providers' patient care through accurate, scalable clinical-grade locating technology and strong customer collaboration.
The VA Standardizes on CenTrak
The US Department of Veterans Affairs has awarded a $543 million contract to CenTrak to deploy its Clinical-Grade RTLS infrastructure across all 152 VA medical centers and 1,400 clinics, enabling enterprise-wide real-time location tracking of mobile medical equipment and clinical applications to improve utilization, sterile processing, and patient safety, with future potential uses including patient wander prevention and hand hygiene compliance, leveraging integration with Cisco’s Wi-Fi network and Mobility Services Engine for a high-performance, cost-effective solution.
Clinical Lab Environmental Monitoring
CenTrak's automatic clinical laboratory environmental monitoring system provides real-time, wireless temperature tracking with alerts and data storage to ensure specimen integrity, enhance patient safety, prevent material loss, improve staff efficiency, and maintain regulatory compliance by eliminating manual temperature checks in clinical labs.
Healthcare's Premier Pharmacy Environmental Monitoring Tool
CenTrak's automated pharmacy environmental monitoring solution uses wireless sensors and robust software to continuously track temperature and humidity of critical medications, providing real-time alerts to prevent human error, ensure regulatory compliance, protect patient safety, reduce costly product loss, and improve staff efficiency.
Request Access to CenTrak Accounts
To request access to CenTrak’s Support Portal and Knowledge Center, users must complete a form providing their first and last name, company name, email, and optionally comments, while requests for Connect Pulse, the RMA Portal, or other applications must be submitted through the Support Portal itself.
CenTrak News & Events
Between 2016 and 2017, CenTrak achieved multiple industry recognitions including becoming a Preferred Solution Partner with Cisco, being named KLAS Category Leader for Real-Time Location Systems, launching the Edge™ Partner Program to integrate legacy and new RTLS solutions, receiving top KLAS ratings for scalability, sharing ROI insights at HIMSS16, and earning an innovative technology designation from Vizient for its Enterprise Location Services technology.