Healthcare's Top Automated Equipment Logistics Solution
OnDemandOrder by CenTrak is a comprehensive, web- and mobile-based equipment logistics solution for healthcare facilities that streamlines equipment and service requests, tracks mobile medical devices in real time, optimizes inventory based on usage analytics, reduces staff time wasted searching for equipment, and enhances workflow efficiency to improve patient care.
OnDemandOrder is designed to help clinicians get the equipment and services they need more quickly, enabling them to help more patients. Historical analysis of requests allows healthcare facilities to adjust inventory levels according to where and when mobile medical devices are needed most.
Optimize Equipment Workflow, Eliminate Waste, and Keep the Focus on Patients
Through OnDemandOrder's easy-to-use web-based interface and mobile application, hospital operations and support services can streamline and optimize requests, equipment distribution, and workflow.
Do You Know Where Your Assets Are or When They Will Arrive?
Valuable staff time is lost searching for devices like IV pumps, SCDs, feeding pumps, and other vital pieces of mobile medical equipment. This can lead to costly decisions such as hoarding equipment or over-procurement.
Submit and Track Equipment & Service Requests from Anywhere on the Floor
The user interface features customizable product categories, such as mobile medical equipment, PPE, and environmental services. It enables staff to define the urgency of each request and view the status of their orders in real time. Requests are immediately routed to delivery teams via the mobile application and prioritized for fulfillment.
OnDemandOrder Benefits
OnDemandOrder has greatly improved equipment availability, supercharged worker productivity, and made it easier for all staff to support patient needs.
Manage Logistics from One Easy-to-Use, Accessible Platform
CenTrak’s OnDemandOrder is a simple yet powerful equipment logistics solution:
- Web Application: Monitor equipment with confidence as the web-based app keeps track of inventory and automatically generates refill orders.
- Mobile Application: Request services and manage job assignments from the palm of your hand—available on both iOS and Android platforms.
- Reports & Analytics: Analyze where and when high-demand mobile medical devices are being used and adjust inventory levels accordingly.
How OnDemandOrder Works
Drive efficiency and insights from workstations and mobile devices:
Request
Centralize requests on an easy-to-use portal. Create on-demand and scheduled requests. Requests can be automatically generated from equipment alerts, monitored sensor conditions, and other systems including EHRs.
Track
Automatically assign and dispatch work to an available technician with the appropriate skill level and availability on their mobile device. Track requests with real-time notifications. Monitor PAR levels and equipment utilization. Use RFID technology to accurately track mobile equipment and inventory.
Automate
OnDemandOrder can be used as a standalone SaaS solution or integrated into a more robust real-time location system (RTLS) for workflow automation. When integrated with RTLS, OnDemandOrder automates service work assignments such as PAR level replenishment, the retrieval of soiled equipment, and patient room turn-over services.
Resolve
Manage exceptions and provide immediate status updates to requesters as technicians complete assignments on mobile devices. Automatically check exceptions against user-defined KPIs and receive notifications when an exception requires immediate attention.
Optimize
Use evidence-based data for future planning with historical analysis, demand and forecasting, and resource planning tools (e.g., preventative maintenance completion percentage, equipment utilization, etc.). Avoid over- or under-purchasing equipment.
Additional Information
With the industry’s most scalable and robust Real-Time Location System (RTLS), CenTrak has helped over 2,000 world-class healthcare facilities increase productivity, streamline workflows, drive higher patient and staff satisfaction, and reduce costs.
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