CenTrak

Enhance your RTLS program

CenTrak's scalable location services platform enhances RTLS programs by offering asset and rental management add-ons like the Activate rental workflow module and OnDemandOrder application for efficient equipment tracking and service requests, discounted upgrades for IT-713 Asset Tags to smaller, easier-to-maintain forms, and a staff duress solution integrated with nurse call automation that discreetly alerts security with real-time location and movement updates.

CenTrak's scalable location services platform is designed to enhance your RTLS program. As many organizations face staffing shortages, critical patients, and workplace violence, CenTrak aims to help you maximize your existing technology investments.


Asset and Rental Management Add-Ons

CenTrak’s Activate software offers a purpose-built rental workflow module designed to automate the intake and return process for all rental equipment. This feature allows proactive management of the rental return process to avoid excess charges after patient use. The add-on can be deployed quickly and efficiently to your CenTrak application.

The OnDemandOrder application helps clinicians get equipment and services more quickly. With this web-based software and mobile app, users can submit and track equipment and service requests from anywhere on the floor. Requests are immediately routed to delivery teams and prioritized for fulfillment. The RTLS system tracks inventory par levels and generates refill orders as needed. Robust analytics provide opportunities to adjust future inventory levels based on where and when mobile medical devices are needed most.

For clients using the IT-713 Asset Tag, CenTrak offers discount pricing on upgrades to the Mini and Micro form factors. These enhanced hardware designs allow teams to attach location tags to smaller equipment, change tag batteries easily, and simplify cleaning procedures. Contact CenTrak for system compatibility verification.


Staff Duress via CenTrak Nurse Call Automation Platform

The staff badge used for automatic nurse call cancellations can also be configured to provide a staff duress solution with a simple software add-on. In a duress situation, staff members can push a button on their badge to send a discreet alert to security, including their location and real-time movement updates. Hospitals using CenTrak infrastructure for staff workflow automation are already enabled with the necessary clinical-grade location for this safety solution.


High Availability and Disaster Recovery

CenTrak's business continuity offerings provide redundancy and system backups in the event of failures, disasters, or network attacks that impact CenTrak systems.

Connect Core™ Server High Availability

  • Fault-tolerant server, software, and network services solution.
  • Downtime is generally invisible to end users and other connected systems.
  • Automatically monitors the health of the production Core server and enables synchronization to the always-on backup Core server with automated failover and a robust failback procedure.
  • Minimal to no data loss in the event of server, software, or network failure.

Connect Core™ Server Disaster Recovery

  • Restores data and system functionality after irrecoverable damage.
  • Includes SOPs and tools to support recovery after disasters, long-term outages, or cyber-attacks.
  • Supports automatic reconfiguration of CenTrak’s Star Network once a disaster recovery server is online.
  • Optional services for yearly SOP review and mock recovery testing are available.

CenTrak Engage: Expert-Led Consulting and Training Services

CenTrak Engage is designed by clinical consultants, hospital operations experts, and business analysts to offer practical guidance for achieving operational efficiency, higher safety standards, and improved patient experience through real-time technologies.

  • Assess: Strategic roadmap to RTLS success, including stakeholder interviews, ROI and use case assessments, project plans, operational models, and financial budgeting.
  • Readiness: Consulting to ensure staff preparedness with communication plans, training tools, SOPs, process gap analysis, and change recommendations.
  • Transform: Key insights and documentation of RTLS investment value through KPIs, ongoing system performance analysis, and quarterly management reports.

If you are looking to quickly enhance your workforce productivity and RTLS programs, contact CenTrak to learn more.