Consulting
CenTrak's Clinical Excellence program offers comprehensive consulting services for real-time location system (RTLS) deployments in hospitals, focusing on customized assessments, workflow optimization, governance frameworks, training, and post-go-live support to ensure strong adoption, improved clinical outcomes, and lasting ROI aligned with healthcare leadership goals.
Tailored for you. Built on industry best practices. Focused on lasting adoption.
At CenTrak, the focus is on outcomes, not just hardware and system go-lives. With every new solution deployment, the Clinical Excellence program ensures hospitals capture the full value of location-based technology through customized assessments, best-practice playbooks, and evidence-based governance frameworks. Clinical consultants partner directly with teams to optimize workflows and deliver measurable results from day one. From implementation to configuration, training, and go-live, every deployment is technically sound, operationally impactful, and clinically aligned, resulting in strong adoption, improved outcomes, and lasting ROI that resonates with healthcare leadership. Deliverables include:
- Evaluation of current processes and system design recommendations
- Determination of baseline data and a project value analysis
- Establishment of a governance model, steering committee, and change management process
- Development and review of Standard Operating Procedures (SOPs) specific to the RTLS use cases
- Co-development of training tools and communication plans (branding, FAQs, etc.) to support user adoption
- User Acceptance Testing (UAT), on-site go-live support, and training delivery
- Monitoring period of post-go live activities to identify process gaps or additional training needs
Your RTLS investment deserves more than a go-live; it deserves better workflows, happier staff, and proven outcomes.
5 lessons learned when implementing an enterprise-wide real-time location system
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Bridging the gap between technology and clinical operations
Workflows, staff adoption, and governance can sometimes fade after go-live, which is why Clinical Excellence Post Go-Live Deployment packages embed clinical workflow and change management experts into each project. This empowers teams, optimizes adoption, and drives measurable outcomes across organizations. Each package meets you where you are and accelerates you to where you want to be.
- Perform: Post-go-live reinforcement & minor SOP updates. Ideal for quick re-training or small adoption adjustments to keep solutions performing at their best.
- Optimize: Improve adoption & address workflow inefficiencies. Perfect for sites seeking focused improvements in one or two solutions.
- Scale: Redesign workflows for scalability & value realization. Recommended for hospitals expanding or realigning existing deployments.
- Transform: Multi-site transformation & governance alignment. Ideal for organizations driving enterprise-wide change and large-scale adoption.
Align RTLS technology with real-world clinical workflows to drive stronger adoption across CenTrak solutions. Clearly structured packages, timelines, and deliverables eliminate open-ended consulting fees and ensure transparency.
Find the right solution for your facility’s needs
With a scalable and robust Real-Time Location System (RTLS), CenTrak has helped over 2,000 healthcare facilities increase productivity, streamline workflows, drive higher patient and staff satisfaction, and reduce costs.
Schedule a pre-sales assessment with CenTrak
Learn some of CenTrak's best practices to help drive successful outcomes. The pre-sales assessment involves collecting key information across the facility to correlate specific business requirements to business capabilities and a cost/benefit analysis of the most appropriate technology choice.
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Healthcare Implementation Services
CenTrak leverages its experience from over 2,000 RTLS projects to provide comprehensive healthcare implementation services—including expert project management, precise hardware installation, tailored software configuration, and targeted training—to ensure timely, budget-conscious deployments that deliver accurate real-time location data and improve clinical processes.
Introducing CenTrak Engage: Healthcare Consulting & Training
CenTrak has launched CenTrak Engage, a comprehensive healthcare consulting and training program that uses a proprietary three-phase framework to help healthcare systems optimize real-time location technologies for improved asset management, staff workflows, patient throughput, and cost reduction, leveraging expert consulting, workflow redesign, and change management tailored to each facility’s unique needs.
Introducing CenTrak Engage Webinar
The CenTrak Engage Webinar, led by VP Scott Hondros, introduces a three-phased consulting and training program—Assess, Readiness, and Transform—that helps healthcare facilities optimize RTLS implementations by providing strategic roadmaps, staff preparation, and ongoing performance analysis to enhance operational efficiency, safety, and patient experience.
Join Our Team | CenTrak Careers
CenTrak is a fast-growing healthcare technology company seeking motivated, team-oriented individuals to join their inclusive, diverse, and energetic work environment where employees are empowered through ongoing education, internal events, and a culture that values authentic selves and equal opportunity employment.
Our Process
CenTrak offers a comprehensive, scalable RTLS solution for healthcare facilities that includes clinical and operational consulting, IoT hardware, software with third-party integrations, coordinated implementation services, and ongoing success management to optimize workflows, enhance decision-making, and achieve strategic goals, having already supported over 2,000 healthcare organizations.