CenTrak Recognized for Standout Industry Performance
CenTrak, a leading healthcare enterprise location services provider, earned a high performance score of 88.6 in KLAS's 2019 Real-Time Location Systems report, with customers praising its versatile technology for asset tracking, staff locating, hand hygiene compliance, and integration with nurse call systems, highlighting significant time savings and improved patient care, while CEO Ari Naim emphasized the company's commitment to scalable, data-driven solutions that reduce costs and enhance patient satisfaction.
CenTrak, a leading provider of enterprise location services for healthcare, has received standout performance scores among all RTLS (Real-Time Location Systems) vendors surveyed by KLAS in its 2019 performance report. The report, titled “Real-Time Location Systems (RTLS) 2019,” explores outcomes achieved by the healthcare industry’s most advanced RTLS adopters and highlights benefits and recommendations for different technologies.
KLAS rated CenTrak’s performance at 88.6, noting the company’s broad spectrum of validated use cases. Deep adopters interviewed praised CenTrak’s technology and its ability to support a wide range of offerings, including:
- Asset tracking
- Asset management
- Temperature monitoring
- Staff locating
- Hand hygiene compliance
- Patient flow/tracking
- Bed/capacity management
Customers highlighted CenTrak’s strong training, scalability, and integration capabilities, particularly with nurse call systems. One customer noted, “We have the system at our main facility to help locate nurses and staff, and the outcomes have been tremendous. Nursing staff can locate where another staff member is on the floor and determine who can provide help as needed. This is a huge time-saving factor.”
Ari Naim, president and CEO of CenTrak, stated, “We are thrilled to be recognized once again by KLAS, and from healthcare providers in key performance areas. This recognition is indicative of CenTrak’s continued commitment to delivering scalable solutions that gather actionable data. We’re proud to offer a solution that delivers immeasurable value to our partners and customers, lowering healthcare costs and increasing patient satisfaction.”
KLAS gathers information for its reports by interviewing thousands of healthcare professionals about the products and services their organizations use. These interviews use a standard quantitative evaluation, and the resulting scores and commentary are shared online in real time. KLAS organizes its evaluation into six customer experience pillars: culture, loyalty, operations, product, relationship, and value.
About CenTrak
CenTrak improves healthcare operational efficiency and the quality of patient care through its robust and scalable Enterprise Location Services™. Ranked #1 as the 2019 KLAS Category Leader for Real-Time Location Systems, CenTrak’s technology supports high-velocity updates and sub-room level accuracy across healthcare enterprises. CenTrak helps healthcare facilities increase productivity, streamline workflows, drive higher patient and staff satisfaction, and reduce costs.
About KLAS
KLAS is a research firm dedicated to improving healthcare delivery by gathering insights from thousands of healthcare professionals. KLAS provides reports, trending data, and statistical overviews on software, services, and medical equipment, representing the voice of healthcare professionals and acting as a catalyst for improving vendor performance.
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