CenTrak

CenTrak Real-Time Location Systems for Healthcare

CenTrak provides flexible, scalable real-time location systems (RTLS) tailored for healthcare enterprises to enhance patient experience, improve population health, reduce costs, and optimize workflows through comprehensive solutions including asset management, safety, infection control, environmental monitoring, and staff workflow automation, supported by a consultative process of assessment, strategy, and deployment.

Create a safe and efficient healthcare enterprise with real-time location systems (RTLS).

Flexible RTLS Solutions for Healthcare

CenTrak delivers flexible RTLS solutions to fit various needs and budgets, providing actionable insights across departments, hospitals, or healthcare systems. CenTrak partners with clients to identify the best RTLS technology, deploy scalable solutions, and maximize the value of their investment.

Comprehensive Solutions Across the Healthcare Enterprise

CenTrak's RTLS enhances patient experience, improves population health, reduces costs, and improves the work life of healthcare providers. Solutions include:

  • Asset Management: Determine the exact location of tagged mobile medical equipment, reduce asset hoarding, decrease search time, and automate workflows such as PAR-level management.
  • Safety: Security solutions for infant protection, staff duress, wander management, and wireless emergency call.
  • Workflow: Analyze trends, identify bottlenecks, automate documentation of clinical milestones, and improve operations and communications.
  • Infection Control: Reduce the spread of infection, eliminate manual documentation, and enhance operational efficiencies.
  • Patient Experience: Improve satisfaction and health outcomes with mapping, wayfinding, and staff presence integrations.
  • Environmental Monitoring: Meet compliance standards and prevent product loss with wireless temperature, humidity, and air pressure monitoring.

The CenTrak Journey

CenTrak supports clients through a holistic process:

Assess

Each engagement begins with a conversation and pre-assessment survey to understand unique workflows and challenges. The consulting team provides a customized cost/benefit analysis.

Strategize

CenTrak offers scalable solutions and expert guidance to help clients choose the right technology, devices, and software configurations. Key performance indicators (KPIs) are defined.

Execute

Deployment and installation are managed by project management and field engineering teams. Solutions are configured, tested, and certified before handoff to support services.

Train

Clinical staff provide on-site and remote training, covering system maintenance, technology adoption, badge assignment, alert creation, software configuration, and infrastructure monitoring.

Perform

CenTrak’s Technical Support Center is available 24/7. Products come with a 7-year warranty, and customers receive regular software and firmware updates. The Connect Pulse™ platform allows monitoring of device and tag health.

Optimize

Quarterly business reviews identify opportunities to increase productivity and save costs. CenTrak partners with health system executives to enhance performance and monitor return on investment.

Client Success Stories

Atrium Health Wake Forest Baptist

CenTrak’s Enterprise Location Services enabled the creation of an improved patient experience and delivered over $10 million in benefits, including:

  • $970K annual savings by automating temperature monitoring
  • $2M less in yearly equipment purchases
  • $2M+ annual savings in increased staff productivity

Denver Health Medical Center

CenTrak’s Electronic Hand Hygiene Monitoring improved hand hygiene adherence rates by 75%, with a 30% increase in compliance and 100% of events captured.

Oregon Medical Group

Improved patient and provider satisfaction with:

  • 50% reduction in patient wait times
  • 50% increase in care time
  • 90 minutes saved daily by staff

Piedmont Healthcare

Standardizing on CenTrak’s Asset Management solution resulted in:

  • $500K+ annual savings
  • 78% decrease in rental expenses
  • 48% increase in staff satisfaction

Mater Health

Enhanced alerting and call bell response times led to:

  • 40% faster response to patient calls
  • 77% increase in ward-level response time compliance
  • 95% facility-wide response time compliance

How CenTrak Creates Results

CenTrak provides:

  • Consulting: Define requirements and provide evidence-based recommendations.
  • IoT Devices: Detect the location and movement of people and assets in real-time.
  • Software Solutions: View activity, receive real-time alerts, and analyze historical data.
  • Success Management: Drive performance with support and guided action plans.

Schedule a Demo

CenTrak’s Real-Time Location System (RTLS) has helped over 2,000 healthcare facilities increase productivity, streamline workflows, improve satisfaction, and reduce costs.