CenTrak Introduces Cloud-Based Workflow Healthcare Software
CenTrak has introduced WorkflowRT, a scalable cloud-based SaaS platform leveraging RTLS and location sensors to automate healthcare workflows by reducing manual documentation, enabling real-time patient tracking, self check-in, automated family updates, and staff alerts, thereby improving patient flow metrics, reducing wait times, increasing care time, and enhancing satisfaction across various healthcare settings.
RTLS-Enabled SaaS Solution Automates Workflow and Empowers Process Improvements
CenTrak has launched WorkflowRT, a scalable, cloud-based platform designed to automate workflow and communications in healthcare settings. This platform aims to reduce the burden of manual documentation throughout each phase of clinical care. With built-in reporting, teams can monitor key patient flow metrics to identify anomalies or bottlenecks. By leveraging historical metrics, healthcare facilities have reported reduced patient wait times, increased care time with patients, and improved satisfaction among both patients and staff.
David Minning, president and CEO at CenTrak, stated that WorkflowRT leverages CenTrak's RTLS and location sensors, allowing providers to track patient progress without manual status updates. The platform enables continuous measurement of interactions such as patient volume, length of stay, room utilization, wait times, busiest periods, and time spent with providers, supporting operational improvements and monitoring the impact of process changes.
Key features of WorkflowRT include:
- Self Check-In: Patients can use self-service kiosks to check in and activate their smart badge, eliminating registration lines and streamlining workflow.
- Patient Status: A pre-configured HDMI stick can turn any monitor into a display screen showing estimated wait times and patient status boards.
- Family Text Messaging: Automatic text messaging keeps family members updated on patient status and care progression without manual input.
- Staff Views: Staff can view the status and location of all patients, with automatic alerts for bottlenecks and extended wait times.
WorkflowRT is designed for use in a variety of healthcare settings, from single departments to enterprise-wide deployments. It comes with pre-configured workflow templates that can be customized to meet the specific needs of each facility, including outpatient clinics, surgery centers, radiology departments, emergency departments, operating rooms, and more. Facilities can also utilize CenTrak’s consulting services to further optimize clinical workflow and maximize the benefits of real-time technologies.
CenTrak plans to continue expanding its cloud-based software offerings based on industry needs, with additional enhancements expected in the near future.
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